FAQ

If you  have any questions and you don´t find answers from below, please do not hesitate to contact us info [at] worlds2017.com.

 

How can I purchase tickets to the event?

Tickets are sold by Lippu.fi. More information about tickets is available here.
During the competition, tickets can be bought from the box office at the Hartwall Arena an hour before the beginning of the first event. 

 

Is there a coat check/cloakroom or luggage storage at the arena?

There are no coat checks/cloakrooms or luggage storage facilities at the Hartwall Arena.

 

How do I get to the Hartwall Arena with public transportation?

It's easiest to get to the Hartwall Arena by local train, tram, or bus. Click on this link for further information about getting to the Arena. Helsinki Region Transport HSL is responsible for public transport in Helsinki.

 

Is there a car parking at the arena?

The parking at the Hartwall Arena is subject to a fee. We recommend using public transport. Click this link for more information about parking. 

 

Is there an ATM/cash point at the Arena?

There are no ATMs/cash points inside Hartwall Arena. You can pay with cash or major debit and credit cards at the Arena. 

 

 HOW CAN I POST A BANNER AT THE HARTWALL ARENA?

Deliver your banners to the MM2017 information point near the main entrance.
If you want your banner returned to you, attach your name and a telephone number where you can be reached to the banner. Banners can be picked up after the competition at a separately agreed time.  

 

Camera Policy

Spectators can take pictures for personal use. 
The following are not permitted:

  • Flash photography
  • ​Cameras that interfere with other fans´enjoyment, including monopods, tripods and lenses so long as to detract other spectators
  • Any resale of photography
  • Video recording

 

Can spectators stay in the Hartwall Arena between events?

The Arena will be cleared between each event. 

 

Is the Arena wheelchair accessible?

Hartwall Arena is easily accessible by wheelchair. There is special parking spaces for disabled persons, which provide easy access to the first floor. The arena’s main entrance on the first floor is located near the elevator leading from the parking garage. The taxi drop-off point is right in front of the third floor’s main entrance. Inside the entrance on the left you’ll find an A-elevator, which takes you to the first floor (this elevator is reserved for persons with reduced mobility).  The seats for wheelchair users are located on the first floor between sections 112-116.

Spectators can take pictures for personal use. 

 

The following are not permitted:

  • Flash photography
  • Cameras that interfere with other fans’ enjoyment, including monopods, tripods and lenses so long as to detract other spectators
  • Any resale of photography
  • Video recording

Contact us

 info.worlds2017 [at] gmail.com

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